Privacy Policy

1. Introduction

At Playerhub.ai ("we", "our", or "us"), we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you visit our website (playerhub.ai) and use our enterprise casino technology platform.

2. Platform Vendor vs. Operator Control

Playerhub.ai operates primarily as a B2B platform vendor. In many cases, we act as a "Service Provider" or "Data Processor" on behalf of our casino and tribal gaming enterprise clients ("Operators").

When you use a mobile application powered by Playerhub but branded by an Operator, the Operator is the "Data Controller." The data collected through those applications is governed by the respective Operator's privacy policy, not this one. Playerhub only processes that data in accordance with our contractual obligations to the Operator.

3. Tribal Data Sovereignty

For our tribal gaming partners, data sovereignty is architected directly into our deployment model. We recognize the sovereign rights of tribal nations over their data. Where applicable, player data resides exclusively within the infrastructure and governance boundaries defined by the tribal enterprise. We do not aggregate, monetize, or transfer this sovereign data outside of those explicit agreements.

4. Information We Collect

When you interact directly with our corporate website or B2B services, we may collect:

• Contact Information: Name, email address, phone number, and company details when you request a demo or contact sales.
• Technical Data: IP address, browser type, operating system, and usage patterns via cookies (see our Cookies Policy).
• Account Data: Information provided when setting up an enterprise account on our platform.

5. California Privacy Rights (CCPA & CPRA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• The right to know what personal information is collected.
• The right to delete personal information.
• The right to opt-out of the sale or sharing of personal information.
• The right to non-discrimination for exercising your CCPA rights.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For data we process on behalf of Operators, retention periods are determined by the Operator's policies and our service agreements.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@playerhub.ai
Address: 1833 Country Meadows Dr, Henderson, NV 89012